ShadowWalking18

Oh, I'm not denying that this is emotional rather than logical. But I do think that a publisher not considering the emotional reactions of the customer to be important is symptomatic of viewing them as revenue-producing data points rather than people. Not a fan of that attitude, honestly; since it really doesn't have to be that way. You can make a customer feel good about giving you more money with a little more care and effort.

I was mostly addressing the original post - more an explanation as to why the rage exists at all in the community itself.

I know, but it touches upon the wider subject on general games industry practice, and the chance to talk about that without invoking rage was an opportunity I didn't want to pass up. I'd like to move this convo to PM's, actually, if that's all right with folks here. It's hard to develop one's thoughts within this small textbox