Smartbrony Posted March 31, 2014 Report Posted March 31, 2014 So, I still can't upload images to the Gallery. Every time I try, I'm greeted by an error message saying that I don't have permission to do that, #10762. I had no idea why, but after learning that I only needed three posts to upload pictures, and I had 90+ posts, I became a little worried. It seems every system in my life has had an issue with me, Canterlot included. So, any ideas?
Rosewind Posted March 31, 2014 Report Posted March 31, 2014 Hiya! I looked over your account details, and you should be able to upload. I recommend trying a different browser, since that seems to be the most common issue.
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 Thanks for the suggestion. I tried using Internet Explorer instead of Google Chrome, but that didn't work either. I still got the same error, and I don't have any more browsers on my computer.
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 Where in the upload process does this error occur? You were able to create an album at the least, I see. When does the problem appear? The first, uploading step, or after that in the process?
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 The error occurs after I click the "upload" button. Clicking said button brings me to an error, there's no "loading" or "select file" before the error. I took a screen capture of it if you'd like me to show you.
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 Okay, I found the attachment button.
leapman Posted March 31, 2014 Report Posted March 31, 2014 Have you tried checking to see if Javascript is disabled or clearing your cookies? Try Firefox if that doesn't work.
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 Well, we can cross Firefox off the list now.
leapman Posted March 31, 2014 Report Posted March 31, 2014 I am guessing there is something going on with the server or user permission settings.
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 I don't know, that's why I'm asking here.
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 Hmmm... what page are you trying to upload from (main gallery page, your gallery page, your album page)? Also, when and how were you able to create that album you have listed in your gallery? Typically that is done from the Upload page. Were you able to see it before?
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 I try to upload from the My Gallery page. I made that Album a while ago, but even then I wasn't able to upload anything to it.
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 Hmm, that's unusual. I'm not entirely sure what might be preventing you from uploading now. If you haven't been able to even reach the upload page since you created that album, perhaps try deleting the album from your gallery and see if that changes the situation? I'm honestly at something of a loss, especially if Rosewind could find nothing atypical in your permissions when she checked them. Everything I am able to see looks right and like you should in theory be able to upload fine.
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 I can't even find the delete button. I've done something no villain could actually do, I've broken Canterlot!
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 I deleted it for you. Try and upload now and see if that somehow fixed anything.If not, I don't really know...
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 Okay, now I don't even have a My Gallery page, and I can't figure out how to upload anything
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 Try uploading from the main gallery page: http://www.canterlot.com/gallery/
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 I still don't see an upload button anywhere
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 The upload button should be found here in the top right corner:
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 That's very odd... You have no upload button on this page either, I assume? http://www.canterlot.com/gallery/member/7808-smartbrony/
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 Well, there was an upload button there, but when I clicked on it it gave me the same old error again.
RarityDash Posted March 31, 2014 Report Posted March 31, 2014 Hmm, well, that's about the limit of what I can think to check or try. If it's truly not working on any browser you try, the only thing for it, I suppose, is for the admins to take another look when they're able to.
Smartbrony Posted March 31, 2014 Author Report Posted March 31, 2014 I guess so. I'm looking through the source code now to see if there's anything, but I can't say I expect to find anything. More like, I expect to find something missing, but I don't know what.
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