Rocky Posted October 16, 2011 Report Share Posted October 16, 2011 I hope this is the appropriate place to post this... I can click the "Chatbox" link on the side of the homepage, it opens the chatbox, but it is not working correctly... It comes up with a black box (where chatbox would be) and asks for my ickname and pass. I fill out both boxes, and it leads me to a blue screen with a small bar at the top for typing... Then I can't do anything from there. It stays that same blue color. I can type in the box, but hitting "send" would leave me with the same blank blue page. Is anyone else getting this? Is there an obvious solution to this matter? Any help is greatly apreciated! Thanks in advance! Link to comment Share on other sites More sharing options...
Skye Posted October 16, 2011 Report Share Posted October 16, 2011 If you're using Firefox, and are using Noscript, make sure you allow Canterlot and Mibbit in Noscript. Otherwise, we need to know what browser, what OS, and stuff like that as this is the kind of problem that is hard to diagnose. Link to comment Share on other sites More sharing options...
Autumn Posted October 16, 2011 Report Share Posted October 16, 2011 Everything Skye said.Plus, please be as accurately descriptive as possible... By 'Chatbox' you mean the icon that says 'Chat Room'? (need to make sure you're looking at the right website)For us to help, you need to describe everything exactly as you see it. Otherwise we don't know what other items may be exaggerated or made-up.Screen shots can also help.Things to check:None of those silly 'noscript' addons in your browser.The Chat client is using Asynchronous Javascript and XML (AJAX) so be sure you have the latest version of Java installed. Link to comment Share on other sites More sharing options...
Rocky Posted October 16, 2011 Author Report Share Posted October 16, 2011 Oh, yes... I meant the "Chatroom" when I said chatbox. Let me see about a screen shot...@Skye: I will check that stuff out and give you an answere.Sorry for not being very precise in my question... I'll get a screeny. Link to comment Share on other sites More sharing options...
Rocky Posted October 16, 2011 Author Report Share Posted October 16, 2011 Sorry for double post!After clicking chatroom link:After signing in: Whenever I try to submit my post that I type in the small "typing box" (if you know what I mean), it vanishes... Link to comment Share on other sites More sharing options...
Autumn Posted October 16, 2011 Report Share Posted October 16, 2011 Did you not notice that error message there on both your screen shots?"To protect your security, Internet Explorer has blocked...."Read everything on your screen and follow your browser's instructions.I've changed a few things.Click on the ChatRoom icon on the front page now. Link to comment Share on other sites More sharing options...
Rocky Posted October 16, 2011 Author Report Share Posted October 16, 2011 I did notice the error message, and I right clicked on it and clicked "show blocked content"... It brought me back to the page you see in the first screenshot. I'll go check it out now. EDIT: Nope, still can't open it... Even after right clicking on the error message bar and selecting "Show blocked content"... Where can I go from here?? Link to comment Share on other sites More sharing options...
Autumn Posted October 17, 2011 Report Share Posted October 17, 2011 Where can I go from here??http://www.google.com/chrome Link to comment Share on other sites More sharing options...
Skye Posted October 17, 2011 Report Share Posted October 17, 2011 Internet Explorer is very finicky about some kinds of content. Even if you allow blocked content (Or think you have), it may act up still. Your other options are to use another browser such as Firefox or Chrome, or use a dedicated IRC client to connect to the chat. Link to comment Share on other sites More sharing options...
Rocky Posted October 17, 2011 Author Report Share Posted October 17, 2011 Alright, I'll give those a try. Link to comment Share on other sites More sharing options...
Lilia Posted October 18, 2011 Report Share Posted October 18, 2011 I'm having a similar problem...Correct password is entered, but it says bad password and shuffles me back to the log-in...I can't connect to the IRC at all, except directly through Mibbit. Link to comment Share on other sites More sharing options...
Skye Posted October 18, 2011 Report Share Posted October 18, 2011 I'm having a similar problem...Correct password is entered, but it says bad password and shuffles me back to the log-in...I can't connect to the IRC at all, except directly through Mibbit.Remember that your password on the chat is not the same as the password on the forum until you have actually logged onto the chat for the first time and set it. Please see the 'Using the Chat' here: for more information on how to use the chat.For the first time using the chat, do not enter a password into Mibbit. Just your user name. Once you've registered your nickname with Nickserv, then the next time you login you can put your password in.However, if someone ELSE has your nickname already on the chat, you will have to pick a different nickname. The Chat is not directly hosted by Canterlot, it is actually hosted on Espernet's IRC servers, which actually has hundreds of other users on it that have no part in Canterlot. So if your nickname isn't working, try a different one. Link to comment Share on other sites More sharing options...
Lilia Posted October 18, 2011 Report Share Posted October 18, 2011 Thank you Skye! It decided to agree then. Link to comment Share on other sites More sharing options...
Xiee Posted October 31, 2011 Report Share Posted October 31, 2011 Hmm, still no fix for the Internet Explorer issue? I know getting another browser is the answer but considering IE is out there everywhere, shouldn't this be worked out?One reason I ask is because I'm only allowed to use IE in the office. IE 9 to be exact. I can use firefox but if the IT guys find out I'm toast lol. Link to comment Share on other sites More sharing options...
jim Posted November 16, 2011 Report Share Posted November 16, 2011 I may be off topic here, but chatbox sounds like the info below your avatar. I wanted to add some but can't find a place in my profile to do so.I have looked through the FAQs and don't find any mention of it.Please advisejim Link to comment Share on other sites More sharing options...
MyLittlePonyTales Posted November 16, 2011 Report Share Posted November 16, 2011 I may be off topic here, but chatbox sounds like the info below your avatar. I wanted to add some but can't find a place in my profile to do so.I have looked through the FAQs and don't find any mention of it.Please advisejimChatbox is the IRC Chat, silly! Check it out sometime! Link to comment Share on other sites More sharing options...
Autumn Posted November 17, 2011 Report Share Posted November 17, 2011 Hmm, still no fix for the Internet Explorer issue? I know getting another browser is the answer but considering IE is out there everywhere, shouldn't this be worked out?One reason I ask is because I'm only allowed to use IE in the office. IE 9 to be exact. I can use firefox but if the IT guys find out I'm toast lol.Please speak to Mibbit about supporting older browsers and Internet explorer.We did not make the web-based clients.If you're still stuck, please download a desktop client such as MiRC or other and use that instead, connecting to irc.esper.net on channel #canterlotcentral.Final word.Closing thread. Link to comment Share on other sites More sharing options...
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